Privacy Policy
Last updated: Sept 1st 2025
Sugar City Pigs is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you visit our website, book a tour, or contact us.
By using our services, you agree to this policy.
1. Information We Collect
We collect only the information necessary to provide you with a safe and smooth booking experience:
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Personal Information: Your name, email, phone number, and booking details
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Payment Information: Processed securely via third-party providers (e.g., PayPal, Stripe); we do not store your full credit card data
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Usage Data: Website activity, pages visited, IP address, device/browser type (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
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Confirm and manage your booking
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Send important updates (waiver, directions, reminders, weather alerts)
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Process payments securely
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Improve our website and customer experience
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Send follow-up emails, review requests, or future offers (you can opt out at any time)
3. Sharing Your Information
We do not sell or rent your information. We may share it with:
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Trusted third-party services like payment processors, email platforms, or analytics tools
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Law enforcement or authorities only when legally required
4. Cookies
Our website uses cookies to help us understand visitor behavior and improve performance. You can disable cookies in your browser settings, but some features may not work correctly.
5. Data Security
We use encryption (SSL) and secure platforms to protect your data. However, no online service is 100% secure. We take reasonable steps to safeguard your information and respond quickly to any concerns.
6. Your Rights
Depending on your location (e.g., EU or California), you may have the right to:
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Access your personal data
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Request corrections or deletions
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Object to certain uses
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Withdraw consent for marketing emails
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To exercise these rights, email us at sugarcitypigs@gmail.com
7. Third-Party Links
Our site may contain links to other websites (e.g., taxi providers, TripAdvisor). We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date.
9. Contact Us
Have questions or want to manage your data?